Extending remote monitoring capabilities across upstate New York
A condition monitoring service provider based in Rochester, New York serves tens of clients located around upstate New York and Vermont. The clients span from small water treatment plants to larger power stations.
These clients do not have on-site vibration analysis experts—only plant personnel who are familiar with their equipment and responsible for routine condition surveys. These personnel know the plant inside out and understand the function of critical machinery like pumps, fans, and motors.
To cut costs and improve service quality, the service provider launched a remote condition monitoring program that includes vibration analysis powered by the VibCloud hosted solution.
Key Benefits for the Condition Monitoring Service Provider
- Offer a consistent, customisable condition monitoring program to all clients through a centrally managed solution.
- Reduce travel costs by enabling remote monitoring—onsite visits only required for consultations or repairs.
- Eliminate IT infrastructure overhead with VibCloud’s hosted platform—no software installation needed.
Key benefits for service provider’s clients
- No need for certified vibration analysts—plant personnel combine their knowledge with VibCloud’s intuitive tools.
- Reduced hardware costs by leveraging existing mobile devices.
- Predictable condition monitoring costs via flat-rate billing, with additional charges only when needed.
How VibCloud supports remote monitoring
- Asset Identification:
GPS coordinates are used for outdoor machines; indoor equipment is identified via barcodes. Both are recorded in VibCloud’s Asset Register.
→ Feature used: Asset Register - Inspection Scheduling:
Regular and one-off inspections are scheduled remotely as part of the client’s pre-paid plan.
→ Feature used: Route Planning - Inspection Instructions:
Schematics and detailed machine images with inspection steps are uploaded for reference.
→ Feature used: Document Library - Data Collection:
Plant personnel use their mobile devices (personal or rugged) with vibration sensors to collect:
- Vibration measurements
- Photos for visual inspections
- Temperature & pressure data from machine gauges
→ Features used: Vibration recording, on-the-spot diagnosis, non-vibration data capture - Centralised Analysis:
Once inspections are complete, data is uploaded to VibCloud for expert review.
→ Feature used: Overview Dashboard - Advanced Vibration Analysis:
Condition Monitoring experts analyse data and input their assessments and repair recommendations.
→ Feature used: Condition Assessment - Reporting:
Health reports are sent weekly or monthly. In urgent cases, reports with spectra are shared and meetings arranged with plant supervisors.
→ Feature used: Report Generator
